About ServiceDesk Standard Edition
Simple ready to use service management software to manage Service Contracts and Customer Complaints.
ServiceDesk is simple ready to use software, useful for service oriented firms to systematically manage Service Contracts and Customer Complaints.
ServiceDesk
- Provide best after sales service
- Eliminate paperwork
- Reduce Turn around time by timely responding to customer complaints queries
- Increase Customer Satisfaction and win more loyal customers
- Improve Product/Service Quality by addressing the recurring issues
ServiceDesk Features
Service Contract
Manufacturer, retailers or service provider can systematically manage service contracts and eliminate lot of paperwork.
Easily identify customers within Warranty, AMC or other contracts.
Track duration of contract and stay informed about the contracts that is active, expired or due for renewal.
Fetch customer contract and service history information at your finger tips while attending the service call.
Contract Management in ServiceDesk enables you to
- Create Contract
- Renew contract
- Track Contract status i.e. Expired or Active
Complaint Management
Reduce response time and increase customer satisfaction by tracking every single complaint right from registration, assignment to closure so it never goes unattended.
Complaint Management is quiet simple in ServiceDesk.
It covers 3 important stages i.e.
- Registering Complaint
- Assigning it to Service Executive
- Complaint Closure
The different stages of complaint gives you the insight on status of complaint whether it is solved or pending
Service Desk Installation
ServiceDesk is windows based application and can be easily installed
Just Download, Install and Get Started.
Previous Versions
Here you can find the changelog of ServiceDesk Standard Edition since it was posted on our website on 2014-08-16 14:06:04.
The latest version is 2015.2.0 and it was updated on 2024-03-27 21:20:55. See below the changes in each version.
ServiceDesk Standard Edition version 2015.2.0
Updated At: 2015-08-13
Disclaimer
External Download
We do not host ServiceDesk Standard Edition on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by the software publisher and passed their terms and conditions to be listed there. We recommend caution when installing it.
The external download link for ServiceDesk Standard Edition is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
